Terms & Conditions

Welcome to CleanNest. By accessing or purchasing products from our website, you agree to the following Terms & Conditions.
1. General
CleanNest provides floor-cleaning products and related information through this website. We reserve the right to update, modify, or discontinue products, prices, offers, or website features at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, slight differences in product packaging, color, labeling, or appearance may occur.
Customers should read the product label and usage instructions before using the product.
3. Pricing
All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
Prices and promotional offers may change without prior notice. Any applicable discounts or offers are subject to their stated terms and validity period.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, mobile number, billing address, and delivery address.
An order is considered confirmed only after successful order processing by CleanNest.
We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or inaccurate customer information.
5. Payment
We may provide different payment options, including online payment and Cash on Delivery, depending on availability.
For online payments, transactions may be processed through third-party payment service providers. CleanNest does not store your complete card, UPI, or banking credentials.
6. Shipping & Delivery
Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and contact information.
7. Returns & Refunds
Returns, replacements, and refunds are subject to our Refund & Return Policy.
Products may be eligible for return or replacement only when they meet the conditions specified in our applicable policy.
Customers should inspect the package upon delivery and contact us as soon as possible if the product is damaged, leaked, incorrect, or defective.
8. Product Usage & Safety
CleanNest products should be used strictly according to the instructions provided on the product packaging.
Keep cleaning products away from children and avoid contact with eyes or ingestion. Do not mix cleaning products with other chemicals unless specifically instructed on the product label.
CleanNest is not responsible for damage resulting from misuse, improper storage, or failure to follow product instructions.
9. Promotions & Offers
Promotional offers may have specific eligibility requirements, validity periods, product restrictions, or quantity limitations.
CleanNest reserves the right to modify, suspend, or terminate an offer at any time.
10. Website Content
All website content, including text, images, logos, graphics, product descriptions, and designs, is intended for CleanNest's business use and may not be copied, reproduced, or redistributed without permission.
11. Third-Party Services
Our website may use third-party services such as payment gateways, shipping partners, analytics services, or other technology providers. Their respective terms and policies may also apply.
12. Limitation of Liability
CleanNest will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, or incorrect information provided by customers.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or policies, please contact CleanNest through the contact details provided on our website.
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.