Privacy Policy

At CleanNest, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Name
Mobile/phone number
Email address
Billing and delivery address
Order and purchase details
Payment-related information
Information you provide when contacting customer support
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
Your information may be used to:
Process and confirm your orders
Arrange product delivery
Contact you regarding your order
Provide customer support
Process payments through authorized payment providers
Send important service-related notifications
Improve our website, products, and customer experience
Prevent fraud or unauthorized transactions
Comply with applicable legal requirements
3. Payment Information
Online payments may be processed through third-party payment gateways.
CleanNest does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our website. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.
4. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, such as:
Delivery and courier partners
Payment gateway providers
Website hosting and technology providers
Customer-support service providers
Government authorities or law-enforcement agencies when legally required
We do not intend to sell or rent your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve your shopping experience.
You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
7. Your Information
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws and reasonable verification requirements.
8. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children. Parents or guardians should supervise children's use of online shopping services.
9. Third-Party Websites
Our website may contain links or integrations to third-party services, including payment and delivery providers. We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact CleanNest using the contact details provided on our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.